Abstract
Researches on KIBS and in particular on management consultancy firms are scarce. In this respect, the book by Gabbianelli represents a significant contribution to both academics and practitioners. Based on an extensive empirical investigation on 2.705 client firms (demand side) and 914 management consultancy firms (supply side) in Italy, the author draws a clear - and insightful - picture of the Italian market of consultancy.The results show how the fast and relevant changes occurring in the client firms' needs and behaviors, make it necessary a rapid and significant
alignment of consultancy firms, based on a substantial review of their value propositions, organizational structure and operations.
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